Randolph Bias

Randolph has worked in industry as a usability engineer for over 20 years, helping software developers make human-computer interfaces, including Web sites, easy to use. After stints with Bell Labs, IBM, and BMC Software (where he created and managed the Usability Department), Randolph co-founded an independent usability lab and consultancy.  In 2003 he joined the faculty of The University of Texas at Austin School of Information to research human information processing and human-computer interaction. Randolph has written over 50 technical articles in the field, and co-edited Cost-Justifying Usability (R. G. Bias and D. J. Mayhew, Eds., 1994, Cambridge: Academic Press, Second Edition due out in April 2005). He is a Certified Human Factors Practitioner, and is active in professional societies such as the Human Factors and Ergonomics Society and the Usability Professionals Association. Randolph has taught undergraduate and graduate courses in usability, psychology, and statistics at The University of Texas at Austin, Rutgers University, Huston-Tillotson College, and Texas State University, plus has taught many short courses for industry.  He is a vigorous advocate for designing technology to fit the user.